Safavieh Home Furnishings

Reviews about Safavieh Home Furnishings

• Maryann Cocoziello

  Mar, 01 2018
  ★ ★ ★ ★ ★
  Jeffrey Brooks, our designer/sales rep, helped us to find all the perfect pieces we were looking for-beyond our expectations ‼️We are grateful to have had him coordinate and suggest unique pieces that we never would have chosen (took us surprisingly out of our boxes). He has an amazing eye for color and design-always keeping our budget in mind. If you are looking to recreate or newly design, we highly recommend working with Jeffrey Brooks at Safavieh.
• Beverly Meaux

  Jan, 23 2018
  ★ ☆ ☆ ☆ ☆
  I have never done this before but am posting this review of a very bad experience last Saturday that is still upsetting me. They had an advertised floor price for a sofa, wrote me an invoice about two weeks prior, I even called the salesperson a few days before I came in on Saturday to confirm the price of the sofa and for what color choices, Then Saturday as she was about to process the order, I'm told the price is wrong as we both stare at the ticket on the sofa on their floor model and because it's fair trade they can't honor the price in that color choice. "Whoops...so sorry."
  
  The one you want would now be $1,000 more because that special is gone and we forgot to update the floor ticket.
  
  I requested to speak to the store manager. The store manager can't come out to talk with you but I can show you the email we got from the sofa dealer that notified us of the price change awhile ago, but we just didn't change it on the floor, "I hate when this happens". You have to understand our position since we would have to eat the entire cost difference and my manager spoke to our regional manager and we just can't do that.
  
  i fully expected them to just honor THEIR advertised and repeatedly reconfirmed price. Instead, my family chose another color combo in the advertised special price and got a "whooping" free delivery and a free cleaning kit. They wouldn't even give a free warranty, just a leather cleaning kit. I even asked if there's anything that's not fair trade thar you can give me a discount on to make up for what feels like a bait and switch of some sort, I even pointed to a chair that was already marked down once..nothing.
  
  I pray the delivery goes smoothly.

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